ASQ CMQ/OE

ASQ Certified Manager of Quality / Organizational Excellence | February 26 – March 1, 2020  | Lagos, Nigeria

Anyone preparing to take the ASQ Certified Manager of Quality/Organizational Excellence examination.

This five-day Certified Manager of Quality/Organizational Excellence certification preparation course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use, and highlights both multiple-choice and constructed response sample questions.

This course is a refresher and, due to time limitations, is not intended to cover all the components of the Body of Knowledge in great depth. Taking this course does not constitute, nor imply, the successful passing of the ASQ Certified Manager of Quality/Organizational Excellence examination.

Learning Objectives:

  • Practice test testing skills
  •  Review the Body of Knowledge for the ASQ Certified Manager of Quality/Organizational Excellence examination
  •  Refine your writing skills in preparation for the ‘constructed response’ section of the examination

Outline:

  1. Introduction
  2. Overview of Certified Quality Manager (CQM)
  3. BoK: Organizational Leadership
  4. Bok: Teams
  5. BoK: Strategy Development and Deployment
  6. Suggestions for More Effective Test-taking
  7. BoK: Problem Solving Tools
  8. BoK: Process Management
  9. BoK: Measurement: Assessment and Metrics
  10. Gurus Exercise
  11. BoK: Customer-Focused Organizations
  12. BoK: Supplier Performance
  13. BoK: Training and Development
  14. BoK: Principles of Management
  15. BoK: Communications
  16. BoK: Projects
  17. BoK: Quality System and Quality Models
  18. Case study
  19. Summary – Preparing for Exam

Who Should Attend:

Individuals who desire to reinforce their skills, knowledge, and capacity to understand the Certified Manager of Quality/Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality/Organizational Excellence examination.